Plan and billing

Open Settings → Plan and billing. It shows your plan and its limits, your payments, this month's API usage and your add-on packs. Only the account owner can change the plan or pay.

Plans and the free trial

• Each account gets one free trial of a paid plan. During the trial, trial limits apply; the plan's full limits start once you subscribe.
• The Free plan has no end date. You can stay on it or move to a paid plan at any time.
• Change plan moves you to another plan. A bigger plan starts as soon as you pay, and the time left on your current plan is carried over as extra days. A smaller plan can be taken once the period you paid for ends.
• Subscription history lists every plan you have been on, with the payments made for each.

Paying

• You pay for one month or one year at a time, online by UPI, card or net banking. A plan does not renew by itself.
• Have a coupon? Type it under Coupon code on the payment page before you pay.
• Paying before your plan ends loses no days: the new period is added after the current one.
• If you pay us directly (bank transfer, UPI, cash or cheque), we add the payment for you. It shows under Payments with how it was paid.
• Every payment is confirmed by email to the account owner.

Reminders, and when a plan ends

• We email the owner 7 days and 1 day before a paid plan ends, and 3 days and 1 day before a free trial ends. Home and this page show a warning in the last 7 days.
• When the plan ends, your products, prices and stores stay saved, but the app is closed and prices are no longer worked out or sent to your stores.
• Choose a plan to open it again. Everything is as you left it.

Add-ons

An add-on pack gives you extra API requests without changing plan. A pack is paid once and is a fixed number of requests. They are used after your plan's own requests for the month, what is left carries into the next month, and the pack ends 30 days after the payment. It does not renew. Packs are for paid plans, not during a free trial. A pack we add for you shows as Added by us.

Refunds

For a refund, open a support ticket and tell us which payment it is about. We will review it and reply as soon as possible.