Products, metal and weight
Add products and record what each item is made of.
A product, such as "Solitaire ring", has one or more items (sizes or options), each with its own SKU code and price. What an item is made of (its metal, weights, stones and charges) is what its price is worked out from.

- Add product (top right) asks for the name and, for each item, a SKU code and what tells it apart (22K, size 16). There is no price to type: saving takes you on to the metal and weight, and the price is worked out from them. Import / export brings many in from a spreadsheet, or connect Shopify and import them from your store.
- The Metal and weight column shows the metal and net weight, or an Add metal and weight link. The Needs metal and weight tab lists only the items still to fill in.
- Under the price, New price waiting shows when a new price has been worked out and not approved yet.
- Press Open on a row, or click the name of a product with one item, to open the item. Rename or add items at the top of that page renames the product and adds or removes its items. The name of a product with several items opens that same page.
- To type a price by hand, open the item and click Edit next to Price in use.
- To delete several products, click Select, tick them and click Delete.

Filling in metal and weight
The item page has four numbered steps: Metal and weight, Stones, Making and other charges, and Price. Each gets a tick once it is filled in. Fill in the parts that apply and click Save and work out the price.

| Part | What to enter |
|---|---|
| Metal and weight | Metal and purity (for example Gold 18K), colour, gross weight (the whole piece) and net weight (metal only), in grams. Stone weight and anything else (thread, lac, enamel) are worked out for you |
| Stones | One line per kind of stone: type, shape, pieces, total carats (1 ct = 0.2 g) and a rate per carat or per piece. Add grade or certificate opens the rest: a grade range such as "VS - GHI", colour and clarity for diamonds, a quality such as "AA Burmese" for other stones, and the certificate lab and number |
| Making charge | Per gram of metal, a % of the metal value, or a fixed amount per piece |
| Wastage | A %, added to the net weight when the metal is valued |
| Other charges | Fixed amounts per piece, such as hallmarking (HUID), certification or packaging |
The page checks your numbers: metal plus stones can't weigh more than the gross weight, and colour and clarity are only for diamonds. If something needs fixing, the page takes you to that field.