SwarnRate
Log inStart free trial

Support

Open a ticket with our team and follow the replies.

Open Support from the left menu to see your tickets with our team. It is open on every plan, also after a trial or plan has ended. Each person sees only the tickets they opened.

  1. Press New ticket. Type a subject, then what you did, what you expected and what you saw instead.
  2. Choose how urgent it is: Low for a question, Normal, or High when you can't work.
  3. Attach screenshots if they help: up to 5 JPG, PNG or WebP images.
  4. The first time, we email you a 6-digit code. Enter it and your ticket reaches our team. You only do this once.
  • We reply on the ticket and by email. Reply from the ticket page to continue the conversation.
  • Close a ticket when it is solved. Sending a reply opens it again.
  • For a refund, open a ticket and name the payment. We will review it and reply as soon as possible. See Plan and billing.